Roles in IT (Takeaways 2B)

Roles in IT (Takeaways 2B)

Information Technology Roles

Here are a couple of roles in IT that cover the product or solution pipeline and who would be a good fit for each type of job.

Define It

  • Analyst
  • They ask the questions
  • Bridge from the business side to the technology side
  • Technical knowledge is beneficial so technical people respect you
  • Must be able to/have:
    • Work with people
    • High attention to detail
    • Good communication skills

Design It

  • Designer
  • Designs the product or solution (wire framing and prototyping)
  • Must be able to/have:
    • Solve problems
    • Good communication skills
    • Creativity
    • Technical skills to prototype
    • Artistic skills
    • Empathy for needs and abilities of developers

Build It

  • Engineer
  • Developer
  • Programmer
  • Tester
  • Creates the actual product
  • Must be able to/have:
    • Attention to detail
    • Elegant coding skills
    • Solve design challenges with designer as they arise
    • Fix problems
    • Break the product so you can fix it
    • Collaborate
    • Learn new technologies quickly
    • Prioritize

Implement It

  • Document Writer
  • Trainer
  • Support
  • In the corporate world mostly, the person who helps users learn to use the product
  • Must be able to/have:
    • Understand the technology
    • People skills
    • Simplify challenging concepts
    • Empathy
    • Patience

Maintain It

  • Administrator
  • Operations Manager
  • Keep everything running and maintained without breaking
  • Must be able to/have:
    • Deadline oriented mindset
    • Stay organized
    • Managerial skills
    • Problem Solver
    • Technical ability near on par with developers
    • Calm in high pressure situations

Sell It

  • Product Manager
  • Marketer
  • Sales Representative
  • Sell the product or solution to people
  • Must be able to/have:
    • Explain the product well
    • Knowledge of pop culture (for advertising)
    • Creativity

Manage It

  • Project Manager
  • Program Manager
  • No authority over the people working on the product usually, but manages a team who gets the project done
  • Must be able to/have:
    • Understand how jobs below you work
    • Leadership
    • Add value to the conversation (facilitate)
    • Stay organized
    • Holistic understanding of goals